SYNCTOX TECHNOLOGIES
Account & Data Deletion Request
Application: Ape Econ Panthiya (Google Play Package: com.synctox.apeeconpanthiya)
Important Notice: Deleting your account will permanently remove your student profile, examination history, ranking from the all-island leaderboard, and saved answers. This action is irreversible.
How to Delete Your Account
You can request account deletion in two straightforward ways:
Method 1: Directly Inside the Mobile App (Instant)
- Open the Ape Econ Panthiya app on your Android device.
- Tap on your Profile tab in the navigation bar.
- Scroll down to the bottom of the profile page and tap "Delete Account".
- Confirm your choice. Your profile, session tokens, and local cache will be permanently wiped immediately.
Method 2: Submit a Web Request via Email
If you have uninstalled the app or cannot log in, you can email our support team directly to request data deletion:
Types of Data Deleted
- Profile Data: Student Name, Registered Phone Number, School, District, Batch.
- Academic Data: Quiz marks, past exam submissions, leaderboard entries.
- Device Tokens: Push notification tokens (Firebase FCM).
Note on In-App Subscriptions: Active Google Play subscriptions must be cancelled through your Google Play Store Account subscriptions manager.